Shipping Policy – eCargo Skirt

At eCargoSkirt.com, we are dedicated to providing our customers with a seamless shopping experience by ensuring that orders are processed, packed, and delivered with efficiency and care. We understand the importance of timely deliveries and take pride in offering reliable and secure shipping solutions for both domestic and international customers.

Please read our Shipping Policy carefully to understand our processing times, shipping methods, costs, and additional shipping-related guidelines.

Order Processing & Fulfillment

At eCargoSkirt.com, we work diligently to process and fulfill orders as quickly as possible while maintaining the highest quality standards.

• Processing Time:
  • Orders are typically processed and prepared for shipping within 1-2 business days (Monday to Friday).
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • If there are any delays due to high order volume, we will notify you via email.
• Order Confirmation & Tracking:
  • Once your order is successfully placed, you will receive an order confirmation email.
  • After your order is shipped, you will receive a tracking number via email to monitor your package’s journey.
• Changes & Cancellations:
  • If you need to modify or cancel an order, please contact our support team immediately.
  • Once an order has been shipped, changes or cancellations are no longer possible.

Shipping Locations & Coverage

We are proud to offer shipping across the United States and select international destinations.

• Domestic Shipping (USA):
  • Orders are shipped from our USA facility in Dale Blvd. and delivered nationwide.
  • We partner with reputable shipping carriers, ensuring fast and secure delivery.
• International Shipping:
  • We offer worldwide shipping to select countries. If your location is not available at checkout, please contact our support team for assistance.
  • Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

Shipping Methods & Estimated Delivery Times

We offer various shipping options to accommodate your delivery needs:

Domestic (USA) Shipping:

International Shipping:

• Shipping times are approximate and may be affected by external factors such as weather conditions, customs processing, or carrier delays.
• Orders with multiple items may be shipped in separate packages, depending on stock availability.

Shipping Costs & Free Shipping Offers

Shipping costs are calculated at checkout based on destination, weight, and selected shipping method.

• Free Shipping:
  • We occasionally offer free shipping promotions on select orders.
  • Check our website or subscribe to our newsletter to stay updated on offers.
• Expedited & Overnight Shipping:
  • Customers who require faster delivery can choose expedited or overnight shipping at an additional cost.
• International Shipping Costs:
  • Costs vary by destination and are displayed at checkout.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

• Tracking Updates:
  • You can track your package via the carrier’s website using the provided tracking number.
  • It may take up to 24 hours for tracking updates to appear.
• Delivery Notifications:
  • Customers will receive email notifications with tracking updates, estimated delivery times, and final delivery confirmation.

Delivery Issues & Delays

We aim for on-time delivery, but sometimes unforeseen circumstances may cause delays.

• Weather Conditions & Carrier Delays:
  • Severe weather, natural disasters, or peak holiday seasons may impact delivery times.
  • We appreciate your patience in such cases.
• Incorrect Shipping Addresses:
  • Ensure your shipping address is correct before placing an order.
  • If an incorrect address is provided and the package is returned, additional shipping fees may apply for re-delivery.
• Lost or Stolen Packages:
  • If your package is marked as “Delivered” but you haven’t received it, check with neighbors or your local post office.
  • If your package is lost, contact our support team for assistance.

Returns Due to Failed Delivery

If a package is returned to us due to an incorrect address, failed delivery attempt, or unclaimed package, the following policies apply:

• We will attempt to contact you for re-delivery instructions.
• If no response is received within 7 days, a refund may be issued minus shipping fees.

International Customs & Duties

For international orders, customs duties, import taxes, and brokerage fees may apply.

• These fees are the responsibility of the customer and are not included in the purchase price.
• We recommend checking with your local customs office for more details before placing an order.
• If customs clearance delays occur, they are outside our control, and additional waiting time may be required.

Contact Us

For any questions regarding shipping, tracking, or delivery, feel free to reach out to our customer support team:

eCargoSkirt.com
Location: Dale Blvd., USA
Email: support@ecargoskirt.com
Phone: +1(929)330-6666

Business Hours:
Monday–Friday: 9 AM – 5 PM (EST)
Closed on weekends and public holidays.